What is Canada’s Air Passenger Protection Regulations (APPR)?

The Air Passenger Protection Regulations (APPR) are Canadian rules established in 2019 that provide compensation for flight delays, cancellations, and denied boarding. These apply to flights to, from, or within Canada, including those operated by U.S. carriers.

How much compensation can I receive for a delayed flight in Canada?

Compensation depends on the airline size and length of delay. For large airlines (like Air Canada, Delta, United):- 3–6 hours: $400 CAD6–9 hours: $700 CAD9+ hours: $1,000 CAD; For small airlines (under 2 million passengers annually):- 3–6 hours: $125 CAD6–9 hours: $250 CAD9+ hours: $500 CAD;

What if I’m denied boarding?

All airlines must compensate passengers denied boarding due to reasons within their control:- 0–6 hours delay to destination: $900 CAD6–9 hours: $1,800 CAD9+ hours: $2,400 CAD; This must be paid in cash, check, or bank transfer — unless you voluntarily accept a higher-value travel voucher.

Am I eligible if the delay was due to weather or airport issues?

No. APPR compensation only applies to delays within the airline’s control. Weather, air traffic, and most airport operations are considered outside the airline’s control. However, you may still be entitled to support (food, lodging) and insurance coverage.

Are mechanical issues eligible for APPR compensation?

Sometimes. If the mechanical issue is considered within the airline’s control and not related to safety, you may be eligible. However, airlines may invoke the “safety” exception to avoid paying. Always submit a claim if in doubt.

How do I file a compensation claim under APPR?

You can file a claim by emailing the airline, citing the APPR rules and stating the amount you’re owed based on the delay. Keep records of your delay and flight details. Claims must be submitted within one year of the incident.

Can I get reimbursed if APPR doesn’t apply?

If your delay was due to uncontrollable events (e.g. weather), APPR doesn’t apply. However, you may get reimbursed through travel insurance or trip delay protections from credit cards.

Andrew Kunesh

Andrew was born and raised in the Chicago suburbs but now lives in Queens, New York. He’s a lifelong traveler and took his first solo trip to San Francisco at the age of 16. Fast forward a few years, and Andrew now travels just over 100,000 miles a year, with over 40 countries, 20 travel credit cards and 3 airline statuses under his belt. Andrew was formerly a Senior Editor at The Points Guy and CNN Underscored.

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